Behaviour Modification Residential Training (Board & Train) Terms & Conditions

1. Payment & Booking Confirmation

All residential bookings must be paid in full before the start date.

A 25% non-refundable deposit is required to secure a booking.

The remaining balance must be paid before drop-off.

2. Training Expectations & Outcomes

Storm's Squad Dog Training guarantees that all training will be conducted by an experienced professional

While training progress will be demonstrated, long-term success depends on the owner’s commitment to maintaining the training.

Behaviour modification results vary due to factors such as genetics, health, age, and owner consistency.

Some behaviours may not be fully “fixed” but will be managed through structured training.

3. Owner Responsibilities

Owners must provide all food and medications with clear instructions.

The dog must be fully insured and up to date on vaccinations, flea/tick prevention, and medical care.

Owners must provide honest and complete information regarding their dog's history, health, and behaviour.

Follow-up training sessions may be required to maintain and continue progress after the residential stay.

4. Veterinary Care & Emergencies

In case of a medical emergency, Storm's Squad Dog Training will take your dog to Heartland Veterinary Services (or the closest open Veterinary Services).

Owners will be notified as soon as possible.

Owners are fully responsible for all veterinary costs.

5. Training Process & Progress Updates

Owners will receive regular progress updates, including videos, photos,and WhatsApp updates

6. Eligibility for Residential Training

Dogs must be in good health upon arrival.

Dogs with aggression issues must be disclosed fully, including past incidents and severity.

The use of muzzles, crates, leads or other restraints may be employed whenever deemed necessary for the safety of Storm's Squad Dog Training, your dog, or other parties.

In order to appropriately modify your dog's behaviour, we require full information about any/all behaviour issues they have exhibited

Storm's Squad Dog Training reserves the right to refuse any dog if it is deemed unsafe or unsuitable.

7. Liability & Indemnity

While reasonable precautions are taken, Storm's Squad Dog Training is not liable for injuries, accidents, or damages to dogs, owners, or third parties.

Owners agree to indemnify Storm's Squad Dog Training from any claims or damages related to their dog’s behaviour.

8. Media & Documentation

Training footage may be recorded for progress updates, take-home notes, and advertising.

Owners must inform us in advance if they do not consent to media use.

By enrolling your dog in our residential training program, you acknowledge and agree to these Terms & Conditions.

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Basic Training Residential Training (Board & Train) Terms & Conditions

1. Payment & Booking Confirmation

All residential bookings must be paid in full before the start date.

A 25% non-refundable deposit is required to secure a booking.

The remaining balance must be paid before drop-off.

2. Training Expectations & Outcomes

Storm's Squad Dog Training guarantees that all training will be conducted by an experienced professional

While training progress will be demonstrated, long-term success depends on the owner’s commitment to maintaining the training.

Training results vary due to factors such as genetics, health, age, and owner consistency.

Sometraining issues may not be fully “fixed” but will be managed through structured training.

3. Owner Responsibilities

Owners must provide all food and medications with clear instructions.

The dog must be fully insured and up to date on vaccinations, flea/tick prevention, and medical care.

Owners must provide honest and complete information regarding their dog's history, health, and training issues that you with me to focus on.

This package is not suitable for dogs who have behavioural issues (aggression, fear, obsessive compulsive behaviours, flight mode, noise sensitivity, resource guarding, etc).

The use of muzzles, crates, leads or other restraints may be employed whenever deemed necessary for the safety of Storm's Squad Dog Training, your dog, or other parties.

Follow-up training sessions may be required to maintain and continue progress after the residential stay.

4. Veterinary Care & Emergencies

In case of a medical emergency, Storm's Squad Dog Training will take your dog to Heartland Veterinary Services (or the closest open Veterinary Services).

Owners will be notified as soon as possible.

Owners are fully responsible for all veterinary costs.

5. Training Process & Progress Updates

Owners will receive regular progress updates, including videos, photos, and WhatsApp updates.

6. Eligibility for Residential Training

Dogs must be in good health upon arrival.

Dogs’ issues must be disclosed fully, including past incidents and severity.

Storm's Squad Dog Training reserves the right to refuse any dog if it is deemed unsafe or unsuitable.

7. Liability & Indemnity

While reasonable precautions are taken, Storm's Squad Dog Training is not liable for injuries, accidents, or damages to dogs, owners, or third parties.

Owners agree to indemnify Storm's Squad Dog Training from any claims or damages related to their dog’s behaviour.

8. Media & Documentation

Training footage may be recorded for progress updates, take-home notes, and advertising.

Owners must inform us in advance if they do not consent to media use.

By enrolling your dog in our residential training program, you acknowledge and agree to these Terms & Conditions.



Event Terms and Conditions

1. Definitions

  • Event: Refers to the one-day and multi-day dog training events held at any stated venue on any given time by Storm's Squad Dog Training.

  • Organiser: Refers to Jessica Williams (trading as Storm's Squad Dog Training).

  • Participant: Refers to any individual who registers for and attends the Event.

  • Registration: Refers to the process of signing up for the Event, either online or through other methods specified by the Organiser.

  • Registration Fee: Refers to the payment required to participate in the Event.

2. Registration and Payment

  • Pre-registration is required for all participants attending the Event.

  • Registration can be completed using the given information on the event listing [this may be on Storm's Squad Dog Training website, social media, or via email].

  • Full payment of the Event is required at the time of registration to secure your space [unless otherwise stated].

3. Participation

  • By registering for and attending any Event, participants agree to abide by these Terms and Conditions.

  • Participants are responsible for their own conduct and safety during the Event.

  • The Organiser reserves the right to refuse entry or remove any participant who violates these Terms and Conditions or disrupts the Event.

4. Safety

  • Please be aware that the safety of our staff, volunteers, owners, and the dogs themselves is our top priority. Our goal is to create a safe and controlled environment that allows us to gather valuable insights while minimising any potential risks.

  • If a specific behaviour cannot be safely assessed within these parameters, the Organiser may utilise alternative methods or observations to understand the animal's temperament and give you appropriate steps to move forward.

  • In the interest of ensuring the safety of both the dog and the trainer, the use of muzzles or other restraints may be employed during the assessment when deemed necessary for safety.

5. Event Schedule and Changes

  • The Organiser reserves the right to change the Event schedule, speakers, or program without prior notice.

  • In the case of significant changes, the Organiser will make reasonable efforts to notify participants in advance but this may not always be possible.

6. Cancellation and Refunds

  • Cancellations made more than 2 months before the Event date will receive a full refund.

  • Cancellations made within 1 month will receive a 50% refund.

  • Cancellations made less than 1 month before the Event date will not be eligible for a refund.

  • Should you find yourself unable to attend the Event, please let us know and we will attempt to resell your ticket. If we are able to do so we will refund your ticket purchase price. You are not allowed to change the attendee of the Event without our authorisation.

7. Exceptions

  • The Organiser reserves the right to cancel the Event for any reason.

  • If the event is cancelled by the Organiser, all participants will receive a full refund.

  • Participants are not entitled to any compensation beyond the refund of their Registration Fee in the case of Event cancellation.

8. Rescheduling

  • If you are unable to attend the Event and wish to reschedule and attend a later date we will try our best to accommodate your request, subject to availability and if it falls outside of our cancellation policy period. Please contact us with as much notice as possible to discuss this.

  • For refund inquiries, please email storms.squad.dogtraining@gmail.com to discuss options. Please include full details of your event and payment.

9. Code of Conduct

  • We expect all participants to treat each other, and the Organiser with respect and courtesy.

  • Abusive or disruptive behaviour will not be tolerated and may result in dismissal from the Event without refund.

  • Please refrain from smoking, excessive alcohol consumption, and illegal activities on the event premises.

10. Release of Liability & Waiver

  • By joining this event, you acknowledge that working with dogs involves inherent risks, and you assume full responsibility for any injuries or damage caused by your dog(s) to yourself, other participants, or their property.

  • You agree to indemnify and hold harmless Jessica Williams (trading as Storm's Squad Dog Training) from any and all claims, liabilities, damages, losses, or expenses arising out of or related to your dog's behaviour, your behaviour, or any violation of these terms and conditions.

  • You hereby release Jessica Williams (trading as Storm's Squad Dog Training) from any liability for any injuries, losses, or damages that may arise.You hereby confirm that your dog has at least 3rd party liability insurance.

last updated April 2025